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Showing posts from December, 2012

Making a Systematic Business Case for Marketing Analytics

Business analytics is a hugely popular area these days. I started working in this field in 2005 back in India at MeritTrac. Even that time in Bangalore every other person I used to meet was working in the analytics business. India has many business analytics outsourcing firms and is expected to lead the global analytics services business by 2015 with 70% market share [PDF].

Due to the "big data," (huge amounts of data that are piling up at unprecedented speeds) and issues related to law, privacy, and trade secrets, large corporations prefer to set up in-house analytics divisions. They can be at the enterprise level or at the SBU levels. In either case, the cost of implementation can run in millions. The two main direct costs relate to the IT systems (hardware as well as software) and the human resources. Vendors such as IBM, SAS, and Oracle are major players in the analytics IT systems market and their systems are costly due to the scale of the client companies' operati…